Creating a Peak Performance Team (Online & In-Person, Denver Based)

Learning Objectives:
Upon completion of this program, participants will be able to:

  • Understand the critical elements of a high-performance team and integrate those elements into the team’s environment
  • Understand the potential problems and pitfalls that face teams, diagnose team problems, and discover strategies for eliminating the problems
  • Assess the climate and effectiveness of the team to create an action plan
  • Maintain a group at a peak performance level and solve problems
  • Use skills for effective problem solving and decision making, and to gain consensus for effective team performance
  • Increase team initiative and responsiveness towards managing problems
  • Preserve a high level of performance by understanding group dynamics and stages of team development
  • Understand the various roles that team members play and how to maximize strengths of each member
  • Create skills which help with decision making and problem-solving processes and apply strategies for eliminating problems

Course Outline:

This outline may not represent the exact sequence of course material.  Because of varying needs of different groups, the sequence may be adjusted and specific challenges facing the organization as a whole as well as the individual team(s) will be addressed.

 

UNIT I:  WHAT IS A “TEAM” ANYWAY?

  • Characteristics of effective teams
  • The differences between a group and a team, and the impact those differences have on your team
  • Identifying types of teams and requirements of each to assist in planning for leadership, decision making, and communication
  • Rating your team—applying the characteristics of effective teams to an intact team that you lead or participate on, thereby identifying key critical areas for development

UNIT II:  WHEN BAD THINGS HAPPEN TO GOOD TEAMS

  • The myths of managing conflict and disagreement
  • The environment of conflict and ways to create positive results
  • OPTIONAL: Assessing your personal conflict style using an assessment; developing a plan to manage your “blind spots”
  • A model of dialogue to produce positive outcomes more quickly
  • Basic communication skills required for successful dialogue
  • Exercise: The absence of trust on teams and its impact on productivity
  • Guidelines for building trust
  • How to increase commitment and accountability of team members
  • Team consensus decision making
  • The skills of consensus: When and when not to use them
  • Coaching and feedback: How to communicate tough issues when things don’t go right
  • Exercise/Practice: Using the Feedback Model
  • Case studies: Testing your skills
  • The challenges of remote teams

UNIT III:   GROUP PROBLEM SOLVING AND INDIVIDUAL ACTION PLANNING

Course Length:
1-2 Days