Sales, Negotiations, and Customer Service
Service Driven Culture
The service industry is operating from new rules from 20 years ago. Expectations have changed and evolved. The service first philosophy builds on the classic work of Robert K. Greenleaf who revolutionized the world with his “Servant Leadership” approach. Building on his core concepts, this session helps translate these into a cultural shift in how organizations serve their internal and external customers. This workshop takes the 5 most important expectations from customers today and helps create a new culture in the way we serve in the workplace.
What You Can Expect from Zoe Training
We help you get from where you are to where you want to go - FASTER. Stop wasting time just offering traditional classes, webinars, and workshops. Partner with us to provide affordable, real-world learning solutions that affect bottom line results.