Compassion Fatigue: Using Emotional Intelligence to Increase Resiliency and Handle Difficult/Stressful Jobs & Situations (Online & In-Person, Denver Based)

Learning Objectives:
Upon completion of this program, participants will be able to:

  • Define “compassion fatigue” and understand the situational factors that can contribute to it
  • Identify the 5 main components of EQ and how those can play into personal and professional success
  • Implement practical tools and strategies for incorporating EQ to help combat compassion fatigue and stress
Course Outline:

COMPASSION FATIGUE

  • What it is
  • When it can happen
  • The dangers related to not addressing

5 KEY ASPECTS OF EQ

  • Self-Awareness or self-assignment (Having complete knowledge of your emotions, feelings, behavior, morals, strengths, and weaknesses, and then understanding how these will affect people around you.)
  • Self- Regulation (Ability to soothe self; Ability to seek and use help/support from others; Ability to recover from emotional distress; Capacity to wait; Sense of humor)
  • Motivation (Ability to set and work toward realistic goals; Ability to sustain attention and focus on the task at hand; Ability to persist when there is a setback; Capacity to cultivate optimism, hope)
  • Empathy (Ability to recognize emotions in others, take on their social perspective; Cultivating concern and caring for others; Demonstrating thoughtful and kind behavior towards others)
  • Relationship Skills (Honest expression of own emotions; Accurately reading emotions of others; Can apologize when wrong; Can give compliments and appreciation; Can compromise and problem solve; Can admit to not understanding; Sense of humor)

PRACTICAL STRATEGIES FOR UTILIZING EQ TO COMBAT COMPASSION FATIGUE

  • Identifying specific situations that drain your individual emotional reserves
  • Being aware of when you may be facing compassion fatigue both in an individual interaction as well as on an ongoing basis
  • Understanding the existing EQ strengths that you individually bring to your job and strategies for developing those strengths
  • Recognizing how differences based on culture, language and other factors affect how we choose to express ourselves along with the ways in which these differences can influence our ability to understand and process emotions.
  • Defining and implementing tried-and-true strategies and techniques to improve emotional intelligence and increase both personal and professional resiliency
  • Self-Awareness or self-assignment (Having complete knowledge of your emotions, feelings, behavior, morals, strengths, and weaknesses, and then understanding how these will affect people around you.)

Course Length:
1/2 Day